Shipping policy

Shipping Policy

Order Processing Time

All orders will be processed and shipped within 1-3 business days (excluding weekends and holidays). During peak sales periods, processing times may be longer, and we will notify you promptly.

Shipping Times and Fees

We offer the following shipping options:

  • Standard Shipping: Estimated delivery time is 10-15 business days, and the shipping fee is Free

Important Note: Actual delivery times may vary due to shipping carrier delays, weather conditions, customs inspections, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can track your order using the provided tracking number on our shipping partner’s website.

International Shipping

We support international shipping. Estimated delivery times for international orders are 7-20 business days, depending on the destination. Customs duties, taxes, or import fees may apply to international orders, and these costs are the responsibility of the buyer.

Shipping Delays and Issues

Please contact us in the following cases:

  • If your package has not arrived within the estimated delivery time.
  • If your package is lost or damaged during shipping.

We will assist you in contacting the shipping carrier to resolve the issue as quickly as possible.

Incorrect Address and Returned Packages

Please ensure your shipping address is correct. If a package is returned due to an incorrect or undeliverable address, the buyer will be responsible for the cost of reshipping the package.

Contact Us

For any shipping-related questions, please feel free to contact us: